Saturday, May 23, 2020

Value Alignment for Coca-Cola Bus/475 - 1060 Words

Value Alignment for Coca-Cola BUS/475 Value Alignment for Coca-Cola The Origin and Evolution of Coca-Cola’s Workplace Values In May 1886 as a one man business in Atlanta, GA, Dr. John Pemberton, a Pharmacist who created the noncarbonated drink as medicine used as a medical elixir, nerve, and brain tonic during the origin(s) and subsequent evolution of Coca-cola started. Later carbonated dihydrogen monoxide was integrated into the drink presently known as Coca-Cola. Robert Goizueta is the current operator of Coca-Cola, thinks that without people the company would not be victorious. Coca-Cola believes that employees and bellwethers in the company will live their personal and workplace values. Diversity is the heart of the company and†¦show more content†¦The values of Coca-Cola include the set mission, which consist of creativity, inspiration, act with urgency, consumer satisfaction, the brand to promote happiness, and the ability to refresh the world that will make a difference. Meanwhile, the Coca-Cola organization’s values drive the company to remain competitive and take a leadership posi tion that properly meets the needs of the consumer in the marketplace. Nonetheless, the organization understands the importance to be a vital community citizen and remain responsible for its actions. Value Alignment between Individuals and Coca-Cola Coca-Cola makes a concerted effort to align the values of their organization with both their employees and customers. This alignment of values is evident in the company’s shared-value approach to doing business. This approach is intended â€Å"to appeal to consumers and stakeholders who increasingly judge companies and brands as much on the content of their character as the quality of goods and services they produce and market,† (â€Å"Coca-Cola focuses on ‘shared value’,†2012, para. 1). The organization isShow MoreRelatedCoca Cola Value Alignment1449 Words   |  6 PagesValue Alignment Paper Tanisha Harrison, Starina Nelson, Elizabeth Velazquez, Jennifer Hoff BUS/ 475 Mr. Ramirez August 14, 2012 In today’s professional atmosphere, establishments hire a culturally diverse workforce to have a reasonable advantage over other companies. This modification allows an establishment to concentrate on the steps of life while generating goods, which reaches cultures. In other words, these modifications agreeRead MoreBrand Orientation and Market Orientation — from Alternatives to Synergy8734 Words   |  35 Pagesare our greatest assets? 1.1. The brand and the business In 1989, Nestlà © acquired the British confectionery company Rowntree for 4.5 billion USD, which was six times its book value and twenty-six times its annual proï ¬ t. The ï ¬ xed assets were 600 million USD, and Nestlà © paid 3.9 billion USD for what were described as ‘other values’. Their head of marketing commented in an earlier research study: â€Å"How much are brands such as Kit Kat, After Eight, Lion, Polo, and Smarties worth? Brands, brand managementRead MoreExploring Corpo rate Strategy - Case164366 Words   |  658 Pagesof ownership and organisation. In the end, the fundamental question is: what future for the Ministry? ââ€"  ââ€"  ââ€"  In 1991, 28-year-old James Palumbo invested  £225,000 (≈a340,000) of his own capital into a new dance club located in an old South London bus depot. As an old Etonian (the UK’s most elitist private school), a graduate of Oxford University and a former merchant banker, Palumbo was an unlikely entrant into a dance culture that was still raw and far from respectable. He actually preferred classicalRead MoreManaging Information Technology (7th Edition)239873 Words   |  960 Pagese-mail software sold in a single bundle) as well as its Web browser (Internet Mispredictions by IT Industry Leaders This â€Å"telephone† has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us. —Western Union internal memo, 1876 I think there is a world market for maybe five computers. —Thomas Watson, Chairman of IBM, 1943 But what [is a microchip] good for? Engineer at the Advanced Computing Systems Division of IBM, 1968 Read MoreContemporary Issues in Management Accounting211377 Words   |  846 Pageshis MBA from Rotterdam School of Management, and his Ph.D. from the University of Maastricht. His research and teaching interests are in the areas of intellectual capital, in accounting and control of the knowledge-based firm, and in knowledge-based value creation. He served and serves on the editorial boards of several national and international academic journals, and has held, or still holds, visiting academic positions in Germany, Spain, Sweden, Finland, and France. Robert W. Scapens, Ph.D., MA(Econ)Read MoreStrategic Marketing Management337596 Words   |  1351 Pagesare we now? Strategic and marketing analysis 2 Marketing auditing and the analysis of capability 2.1 2.2 2.3 2.4 2.5 2.6 2.7 Learning objectives Introduction Reviewing marketing effectiveness The role of SWOT analysis Competitive advantage and the value chain Conducting effective audits Summary 3 Segmental, productivity and ratio analysis 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 Learning objectives Introduction The clarification of cost categories Marketing cost analysis: aims and methodsRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 Pages978-0-13-283487-2 Brief Contents Preface xxii 1 2 Introduction 1 What Is Organizational Behavior? 3 The Individual 2 3 4 5 6 7 8 Diversity in Organizations 39 Attitudes and Job Satisfaction 69 Emotions and Moods 97 Personality and Values 131 Perception and Individual Decision Making 165 Motivation Concepts 201 Motivation: From Concepts to Applications 239 3 The Group 9 10 11 12 13 14 15 Foundations of Group Behavior 271 Understanding Work Teams 307 Communication 335 Leadership

Monday, May 11, 2020

Breast Cancer Ductal Carcinoma in Situ Essay - 694 Words

Breast Cancer can be found in many forms but the most noninvasive type is called Ductal Carcinoma in situ (DCIS). Being that Ductal Carcinoma is noninvasive means that it has not spread farther than the milk ducts, therefore not invading other tissue within the breasts. Intraductal carcinoma is another name for this type of cancer. This type of cancer is considered to be the earliest form of breast cancer, therefore it tends to not be staged. Being that this form is not staged makes doctors consider this to be a precancerous form. In order to detect DCIS a simple mammogram is all that is needed to detect the cancer spot. The histopathologic lesions of DCIS have many different patterns of formation found when a mammogram has been†¦show more content†¦Testing of breast tissue through biopsy is usually done prior to any major surgery. These may include Stereotactic biopsy which is the removal of tissue from the breast through a hollow needle, Core Needle biopsy also uses a hollow needle but removes tissue from a suspicious area within the breast. If these areas have concerns of possible DCIS then one will be referred to a surgeon for a lumpectomy. After these biopsy have been performed it will determine whether cells in the body or abnormal and how aggressive they appear. Factors that determine how to treat breast cancer are stage and grade of tumor and if it has spread to other tissue in the breast. The sensitivity to hormones of the cancer cells, health of the patient, age of the patient, and preference of the patient. Treatment may include surgery, if surgery is necessary it may be in the form of a lumpectomy, mastectomy (total breast removal), biopsy of sentinel node, dissection of axillary lymph node, and breast reconstruction surgery if a mastectomy has been done. Lumpectomy surgery is the removal of the DCIS area and a margin of healthy tissue that surrounds it. If necessary lymph nodes under the armpit and total breast removal including the nipple and areola may be removed which is known a mastectomy. After this procedure has taken place further treatment may occur such as radiation in the formShow MoreRelatedThe Tragic Impact : Breast Cancer906 Words   |  4 Pages2015 The Tragic Impact: Breast Cancer Cancer is all around us, we might think we are healthy but in reality we might not be. Breast cancer is one of the most common type of cancer found in women today. The truth is, there are many types of breast cancers. Men can have breast cancer as well, breast cancer doesn’t only effect women. Breast cancer is when a cell divides uncontrollably and doesn’t receive the signal to stop dividing (Types of Breast Cancer 2015). When the cancer is malignant it tendsRead MoreWhy Are Mammograms Vital For One s Health?1582 Words   |  7 Pageswhy is because mammography detects breast cancer. Around 12% of women in the United States will develop invasive breast cancer (BreastCancer.Org, 2016). The most common type of breast cancer is called invasive ductal carcinoma. This type of breast cancer is found in 80% of women (BreastCancer.Org, 2015). Invasive ductal carcinoma remains to be a serious problem for men and women, and here is why. This type of breast cancer begins in the milk ducts of the breast. At first, there are normal cellsRead MoreBreast Cancer Awareness1695 Words   |  7 PagesThesis Statement: While both women and men can also get the breast cancer disease there is a cure with awareness to breast cancer. I. Breast Cancer and Who It Attacks A) What Is the Disease and Who It Affects 1. Disease which is a malignant cancer 2. Cells forms within the tissue of the breast 3. Victims are shocked 4. Both men and women get this disease 5. Women will be diagnosed more than men II. Common Risks Factors For Breast Cancer A) This Disease Can Be Caused By 1. One’s diet and lifestyle Read More1.Non-Proliferative Breast Disease. Non-Proliferative Breast1635 Words   |  7 PagesNon-proliferative Breast Disease Non-proliferative breast disease, the most common lesion, is associated with small increased risk or no effect (relative risk 0.9-1.6) (e.g., fibroadenoma, cysts). 2. Proliferative Breast Disease without Atypia Women with proliferative breast disease without atypia had about 1.5 to 1.9 fold increased risk (e.g., adenosis, intraductal papilloma). 3. Atypical Hyperplasia Atypical hyperplasia produced about a 3 to 5 fold higher risk of breast cancer. Pathology of Breast Cancer BreastRead MoreBreast Cancer : General Background855 Words   |  4 PagesB.1 Breast cancer B.1.1 Breast cancer: General background In the United States breast cancer is the second most common type of cancer in women after skin cancer and is second to lung cancer in causing cancer-related mortality. In the last few decades, greater awareness, early detection and improved treatment options have significantly declined breast-cancer related mortality. Statistics from 2015 indicate that the 5-year survival for localized female breast cancer in above 98%. However, the 5-yearRead MoreThe Mechanisms and Management of DCIS1344 Words   |  5 Pagescharacteristics. Introduction of mammographic screening programs worldwide lead to significant increase of the rate of detection of DCIS which nowadays represents approximately 20% of all new diagnoses of breast tumours 1-4 Biological characteristics of DCIS and pathways of evolution Ductal carcinoma in situ (DCIS) is defined as an intraductal epithelial cell proliferation with morphologic features of malignancy, but without any evidence of basement membrane penetration. DCIS is lined by a layer of semi-continuousRead MoreBreast Cancer : Cancer And Cancer1530 Words   |  7 Pagesâ€Å"Cancer† is the name for a group of diseases that start in the body at the cellular level. Even though there are many different kinds of cancer, they all begin with abnormal cell growth with the potential to invade or spread to other parts of the body. These abnormal cells lump together to form a mass of tissue or â€Å"malignant tumor†. Malignant means that it can spread to other parts of the body or Metastasize . If the breast is the original location of the cancer growth or malignant tumor, the tumorRead MoreEssay On Ultrasound1338 Words   |  6 Pages RESULTS A total of 194 patients were symptomatic and had screen detected abnormalities. All of the breast lesions who underwent ultrasound guided diagnostic procedures were sonographically visible and were classified according to BI-RADS as 3, 4 or 5. Among 194 patients who underwent needle core biopsy for diagnosis of breast lesions 79 were reported to be BI-RADS -3, 20 were reported to be BI-RADS -4 and 32 were reported to be BI-RADS -5 [Table 1]. Out of the 194 patients biopsied, 65 were forRead MoreBreast Cancer Essay1578 Words   |  7 PagesBreast Cancer in The United States: The Role of Diagnostic Imaging in Early Detection and Treatments Breast cancer is the second most common type of cancer among women in the United States. In the early 20th century, radiography was first used to image breast tissue from mastectomy specimens to study breast cancer (BrCa). It was not until the 1960s when technological advancements in mammography became significant enough that regular mammographic screening exams became suitable for the general populationRead More breast cancer Essay1111 Words   |  5 Pages Breast Cancer nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;Breast cancer is the most common cancer among women. The American cancer society estimates that in 2002 about 192,200 new cases of breast cancer will be diagnosed among women in the U.S. alone. Breast cancer also occurs in men. An estimated 1,500 cases will be diagnosed among men. In 2002, there will be about 40,600 deaths from breast cancer in the United States. nbsp;nbsp;nbsp;nbsp;nbsp;What is breast cancer? Breast

Wednesday, May 6, 2020

The Csr Issue Of Nike - 1776 Words

The first subject to be considered is what exactly the CSR issue is and why it is significant. Nike is the largest producer and seller of sports outfit and apparel in the world. Phil Knight established the organization in 1964 by offering running shoes out of the storage compartment of his car at track and field competitions meets. The company grew radically and since then, Nike has developed and now possesses over $19.2 billion in revenue with its products sold in about 180 countries in the world. These products are sold solely through the Nike brand name to about 19,000 retail stores only in the US. Nike has approximately 33,000 employees in the world including about 5,500 employees at their global headquarters situated in Beaverton, Oregon. Majority of these products are produced in contracting factories in less developed countries such as Vietnam, Indonesia, china, Malaysia, Bangladesh and other Asian countries. With the above mentioned, there is a huge expectation from Nike in regards to their corporate responsibility but there have been many criticisms and protesters against Nike with regards to their labour noncompliance and several other CSR issues. One of the major claims of these protesters against Nike is that the organisation works virtual slave plants as a result of their use of sweatshops. The employees in these sweatshops are exposed to terrible working conditions such as low wages and forced overtime, where they are forced to work 65 hours per week andShow MoreRelatedOrganizational Culture Through Csr Initiatives Are Tentree And Nike Essay1183 Words   |  5 Pagescorporate social responsibility (CSR) initiatives can directly reflect organizational culture and the voluntary implementation of these beliefs, expectations and values. It demonstrates their organizational reputability, especially if society benefits from them operating in an economic, social and environmentally sustainable manner (Global Affairs Canada, 2016). Two companies that portray their organizational culture through CSR initiatives are Tentree and Nike. However, these companies differRead MoreA Companys Corporate Social Responsibility1589 Words   |  7 PagesWhen looking at a company’s corporate social responsibility (CSR) and the tie in to consumer confidence, the apparel industry illustrates both the best and the worst cases. Today’s consumers are more aware of how multinational corporations are incorporating or failing to incorporate CSR practices throughout the product lifecycle. This awareness has pushed companies in the apparel industry like Nike and Gap to evaluate current practices and incorporate socially responsible and environmentally responsibleRead MoreOutsourcing Practices of Adidas, Converse, Nike, and Reebok1079 Words   |  4 PagesOutsourcing Practices of Adidas, Converse, Nike and Reebok Introduction Apparel and shoe manufacturers continued to offload the more costly yet easily replicated part so their business models to concentrate on brand building, marketing, sales and attaining greater distribution channels globally. These are the pressures all apparel and shoe manufacturers face, and it is particularly challenging in the athletic show industry (Kynge, 2009). Adidas, Converse, Nike and Reebok have been outsourcing productionRead MoreCsr And Its Impact On Human Rights, Labor Standards, And Environmental Protection1229 Words   |  5 PagesIgnorance of the CRS is no longer a suitable approach to continue as an active business in the industry. Previously, only the tip of the iceberg of the CSR had been noticed by the business. But for now, it is about thinking outside the box. It is about including other non-business aspects of one’s business. According to an article published in Times Magazine in 2012 that has the title of† Why Companies Can No Longer Afford to Ig nore Their Social Responsibilities†: â€Å"More than 8,000 businesses aroundRead MoreAuret van Heerden is the President of the Florida Labor Association1034 Words   |  4 Pagesnon-profit collaborative effort of universities, civil society organizations, and businesses. It describes its mission as promoting adherence to international and national labor laws†. (Wikipedia, 2014). The speech given by Auret van Heerden highlight issues with supply chain such as child labor, human rights abuses and the huge ethical and moral dilemma this presents to us all as consumers and as fellow human beings. In 1996 President Clinton convened a meeting at the White House which was attendedRead MoreThe Conception Of Corporate Social Responsibility1236 Words   |  5 Pagesdue to their interest as well as reputation of organization in market. corporate social responsibility is highly impact of people to do work in this kind of company. we can see the all over expert experience and knowledge about positive thinking of CSR because of everybody can receive good service and product. So, people don t want to swap the company and product too. when customers prefer to buy company s product and services frequently they always have a preference to those product. they canRead MoreCorporate Social Responsibility has Risen to Prominence Essay584 Words   |  3 PagesWhat is CSR and why has it risen to prominence in the past decade? There are now several concepts of CSR and its definition, along with the meaning across corporations. In my opinion, and according with our textbook in page 11. CSR is about a particular set of business and strategies that deal with social issues. In addition, we can clearly perceive that CSRs application along corporations has increase in the past decade due to the several local, and international regulations in order to enforceRead MoreSocial Responsibility in Stakeholder Theory1509 Words   |  7 PagesContents 1. Introduction 2 2. Social responsibility in stakeholder theory 3 2.1 Why social responsibility? 3 3. Limitations 4 4. Case study examples: Starbucks amp; Nike 4 5. Conclusion 5 6. References 6 7. Appendixes 9 Appendix A 9 Appendix B 10 1. Introduction This report focuses on social responsibility issue focusing on stakeholder theory. Social responsibility will be introduced and defined based on stakeholder theory. Next, analysis on the importance and limitations of socialRead MoreNike Ethical issues6658 Words   |  27 Pagesï » ¿ Area: An organisation s corporate social responsibility policies, including business ethics, and their impact on business practice and key stakeholders Title: How does Nike reconcile the need to minimise the cost of manufacturing with the need to meet the ethical and social expectations of its customers? By WORD COUNT Research Analysis Project – 6224 words (minus table) CONTENTS Page CHAPTER 1: INTRODUCTION 1.1 Introduction 3 1.2 Project AimRead MoreThe Pyramid Of Corporate Social Responsibility1262 Words   |  6 Pagesfootprint). The only thing McDonald’s is focus on is making a profit for their company, the company CSR don not help the environment it pushes money back into their pockets. Nike Corporation is a multi-billion dollars industry. However, the company has poor working conditions in foreign factories. The employees work long hour, no health benefits and not been paid for what the work they do. For Nike, labor and human rights continue as a top priority and corporate worry. The company’s three main product

Death Changes Everything Free Essays

Imogen is a thirteen year old girl. Her family consists of two older brothers, a dad called George, and a step-mother called Jenny. Her grandparents died, when she was a little, except a grandmother on her dads’ side of the family called Mary. We will write a custom essay sample on Death Changes Everything or any similar topic only for you Order Now Her mother also died. Now all she has is a picture which she looks at every morning when she wakes up and just before she goes to bed. Jenny is an evil step-mother. Like one of those from a fairy tale. She seems to love George but hates children and wants nothing to do with them. In front of George she acts kindly towards them and makes an effort to communicate but when he’s not around she just ignored them. Jenny is considered completely useless to the three kids. She sits at home watching television all day, she doesn’t bother to clean the house or cook and instead she hires a maid and pays her to do the job. This isn’t the type of mother role model that Imogen needs. She needs someone who could show her new things like teaching her how to cook complicated dishes for special occasions. Even though Imogen is well-behaved, she still needs a mother to go shopping with, to gossip with and have some mother, daughter time with. All these things could be done with friends but it’s different when it’s your mother. A mother gives advice that friends might not have experienced yet. George, Imogens’ father, plays a big role in her life. He’s a successful lawyer and Imogen takes him as her role model. George is a loving father who’s always there for Imogen, helping her to make the right choices in life, encouraging her to study just that little bit harder for exams. He’s not that big a role model for the boys as he is for Imogen but that’s because they have other things on their mind instead of working hard to get a good education. Perfect. That’s what Imogen is. She is a bright teenager with high ambitions of following her fathers’ footsteps in becoming a lawyer. She has big, blue eyes, long, wavy hair and is short but extremely mature for her age. She loves school as much as cats loves mice and her friends are reliable, trustworthy and support her through thick and thin no matter what happens. Tom and Adam were two charming boys who had a way with the ladies. They were good students right up to the point of puberty. Usually girls are the ones with mood swings, but not in this case. They started misbehaving in class, then skipping lessons and finally stopped going to school altogether. Now they, unlike their sister, hate school. When in school they do everything to get themselves out and when out drinking alcohol, taking drugs were only a few of the things they do. They never seemed to understand how their own blood could love school so much. Imogens grandmother Mary was, in Imogens opinion, the nicest grandmother that ever lived. She lives abroad in Spain but visits regularly. She’s loves all three children very much, she respects them and treats them like grown-ups. She is very healthy and lives life to the maximum, goes on holidays a lot, and is not scared of anything. Every time Mary visit’s the country and they go shopping, Mary buys Imogen anything she asks for. Every morning, Imogens house, starts off the same way. She wakes up to the sound of her annoying brothers arguing with Jenny about how she doesn’t have to act nicely in front of George and make them breakfast but this Monday morning she woke up to the sound of rain tapping at her window. She jumped out of bed, kissed her mothers photo, got washed and put her school uniform on. Walking down the stairs she noticed Jenny trying to make breakfast, with no complaints from the twins. That was because she was making pancakes and George was there watching his sons every move. She sat down next to Adam and as he turned around to ask Jenny for more food, he knocked over the glass of orange juice that was beside him, making it spill all over Imogens’ school skirt. Walking back up the stairs to her bedroom, she slipped and bumped her knee onto the hard flood. She got up slowly and crawled to her bedroom. Rummaging through her closet she tried to find her other skirt. Realising it was in the laundry basket she walked over, got it out and put the malodorous skirt on. â€Å"That’s disgusting!† said her twin brothers as they walked past her bedroom â€Å"It’s not that dirty!† she lied The skirt wasn’t literally dirty it just smelled. To take the smell away she went into the bathroom and smothered herself with perfume. Running back down the stairs she slipped and landed onto the side of her foot, hurting her ankle. Sitting on the floor thinking of how much pain was caused to her this morning she realised it was the start of a bad day. Looking up at the clock in the living room, it read quarter past eight. She was late. Today was the day of her first GCSE exam and Imogen wanted to get to school earlier than usual so that she could have enough time to go over the topics she wasn’t very confident with. Now, if she took the bus, it would be impossible. George had still not left for work. He was standing in the kitchen reading a newspaper and drinking coffee. Imogen ran up to him and kissed him on the cheek. â€Å"Good morning dad.† â€Å"Good morning honey,† he replied, â€Å"did you sleep well?† â€Å"Yes I did,† said Imogen, â€Å"can you take me to school by any chance?† â€Å"Of course I could† â€Å"Boys, get downstairs, I’m taking your sister to school and I might as well take you too!† he yelled upstairs â€Å"We’ll take the bus coz it’s too early for us to be leaving for school.† They shouted back â€Å"Fine, but don’t be late.† â€Å"We won’t be,† they replied with huge grins on their faces Imogens dad loves old cars and he himself had a 1986 BMW 635CSi. The car was safe but had a few flaws. The airbags didn’t work on the front passenger side and the seatbelts easily became unbuckled. George was never worried because he was a very safe driver and he could never give his car away. As soon as Imogen got in the car she put a book on her fathers lap and asked him to ask her some questions but he couldn’t because he was about to drive, instead he told her that he would when they stopped at a red traffic light. When they did he took the old book into his hands and started asking questions. Imogen gave a perfect answer to each and every question. Meanwhile, on the road opposite to theirs were a couple of drunken teenagers, joy riding. They didn’t notice that the red light was on and carried on driving. The driver lost control and the car started to skid on the wet ground and so ended up hitting Imogens’ car. The out of control car hit the BMW head on causing George’s seatbelt to unbuckle and he flew out the front window. Imogens airbag was broken but luckily her seatbelt didn’t unbuckle. An ambulance arrived and took them to the busy hospital. Imogen and George were rushed straight into surgery for they had suffered serious head injuries. Unfortunately none of the drunk teens were wearing a seatbelt and received serious injuries. They died before the ambulance got to the scene. Three weeks later, slowly opening her eyes, Imogen found herself in a hospital bed surrounded by family and friends. â€Å"What happened to me? Why am I in a hospital? Asked Imogen â€Å"Imogen, this is really important, what’s the last thing you remember? Asked the nurse â€Å"I remember my dad was taking me to school. Then we stopped at a traffic light and he was asking – where is my dad?† When the doctors operated on Imogen, they did the best they could, her injuries where bad and the doctors were not sure whether or not she would be able to remember everything when she awoke from the coma. â€Å"I don’t know how to tell you this, but your father-† said the nurse â€Å"I’ll tell her,† interrupted Mary, Imogens grandmother, â€Å"your father died the day you were rushed into hospital. The surgeons did everything they could but they just weren’t able to stop the bleeding† By the time she finished the sentence both of them were in tears. Mary went up to her favourite grandchild and put her arms around her. â€Å"It’s my entire fault, grandma, it’s my entire fault!† Imogen repeated, â€Å"I know it is, I asked him to drive me to school, if he hadn’t got in the car to take me to school, he would still be here! It’s my entire fault! Now we have no one to look after us, and I’ve missed my GCSE exams. It’s my entire fault!† â€Å"You still have Jenny to look after you and I called the school to explain the situation, they said you can retake them when you get back† Imogen stayed in the hospital for another week under monitoring. Her friends visited and so did her brothers. The week went past very slowly. Everyday, all she did was lay in bed, watch television, walk around a bit and then go back to bed. There were no children there her age and she didn’t want to talk to elderly people. Imogen received beautiful bouquets of flowers and tasty chocolates from family but she didn’t want any of it, she just wanted her caring dad by her side, helping her through this. When Imogen got out of the hospital her brothers took her home. Jenny was in the living room watching television. â€Å"Welcome home!† exclaimed Jenny Imogen just ignored her and went straight up to her bedroom. The next few days were a blur. Imogen stayed in bed most days mourning and crying over all the memories she had with her father. Every time she saw a picture of him she burst out into tears. The words: ‘It’s my fault, why did it have to happen, what did he do to deserve this, it was my bad day!’ kept running though her mind. Even when she slept, she had horrifying nightmares about the crash; she pictured her dad on the operating table, while she was behind glass unable to help him. She needed help, support, encouragement to get her back to normal, but with a step-mother like Jenny, that would be impossible. The first day she went to school her brothers left her at the gate. Looking at the school from a distance she realised that she wasn’t ready to go in. Instead she followed her brothers to where they went. Tom led the way while Adam followed behind like a dog on a leash. During the journey, Tom and Adam went into, what looked like an abandoned house, when they came out Tom carried a small, plastic bag full of white pills. He put them in his pocket and walked on. They came to a lighthouse looking building which was surrounded by a high fence. On the fence was a warning sign which read ‘No unauthorised person’. The light house was covered with horizontal red and white stripes and a long, unstable, wooden ladder reached the ground from the top. The two brothers approached the lighthouse. Imogen stared at the building. It was very unusual for a lighthouse not to be near the ocean. While staring she carried on walking and stepped on a piece of loose metal lying on the floor. â€Å"What are you doing here? Asked Adam â€Å"I wanted to know were you were going. I could go back if you want.† â€Å"Yes, go back!† he shouted â€Å"No,† insisted Tom, â€Å"she doesn’t know the way back and what if she gets lost. Just let her come up with us, what’s the worst that could happen?† Tom went up the unstable ladder first, then went Imogen and last of all came Adam. Climbing up the ladder Imogen tried not to look down. As they neared the top of the lighthouse, strange voices could be heard. At first it sounded like there were only few people talking but as Imogen went higher up the ladder she started to hear more and more voices. â€Å"We’re here† announced Tom as they reached the top. â€Å"Finally,† one boy said, â€Å"what took you so long?† â€Å"It’s a long story;† answered Adam â€Å"but our little sister is here with us,† All the people sitting on the dirty lighthouse floor turned and looked at Imogen. â€Å"How old is she?† a girl asked Tom â€Å"I’m nearly 14† she answered her. â€Å"Isn’t that a bit young?† she asked Tom again This time he answered her: â€Å"Well how old were we when all of this started?† â€Å"True, true. Good point.† Tom and Adam went around the lighthouse giving each person a couple of the white pills. Imogen went around to all the people, looking at what they were doing. To her it looked like they were drinking alcohol, swallowing the white pills and smoking weed. â€Å"What are the white pills and what do they do?† Imogen asked a little girl sitting in the corner sticking a white tablet in her mouth. â€Å"They’re called ecstasy and they make me feel a whole lot better then I did this morning† answered the girl â€Å"I want some† requested Imogen â€Å"Sure,† said the girl, â€Å"but tell your brothers to get me an extra one, for next week.† The little girl was younger then Imogen but she looked worn-out and like she hadn’t eaten in weeks. For a few short seconds after swallowing the tablet Imogen felt nothing, then minutes later the action kicked in. She felt ecstatic. Like nothing could ever go wrong. Then taking a sip of a transparent drink, she felt dizzy but relaxed. Finally, when she inhaled the weed she felt like all her problems and worries vanished and she was in a completely different world. School or education didn’t matter. In this world she felt like she could do anything, even fly. Everyday, instead of taking Imogen to school, her brothers took her with them to the lighthouse. This carried on for weeks until Stephanie, the little girl that gave Imogen the weed, ecstasy and alcohol, had a heart attack. Lucky for everyone there, she had no family, so all they had to do was bury her in the cemetery at night. This was too much for Imogen. The death of the little girl made her remember the death of her dad. She realised that taking drugs, smoking and drinking alcohol wasn’t the way to deal with death. She had to face death and just get over it. â€Å"I’m not going to come here with you any more,† Announced Imogen. â€Å"Why not?† asked her brothers â€Å"Because what your doing is bad for your health and what point are you trying to prove by drinking, drugs and smoking?† There is no point to prove, it makes us feel good and you should know, you’ve tried it for yourself and you know the pleasure it gives you.† â€Å"There’s no pleasure in this if there is a risk of dying. I will give up.† â€Å"It’s not as simple as it sounds. You go through a lot of pain when you try to give up. Are you sure you’re ready?† asked her brothers â€Å"I will give up, I don’t want to die like little Stephanie did. The only reason I started this was because I couldn’t get over dads death and I didn’t get any support from anyone, but me dying isn’t going to make anything better either.† â€Å"Tomorrow you’re going to end up coming back with us,† warned Adam â€Å"No,† Imogen said, â€Å"Tomorrow will be another day.† Stopping wasn’t difficult. Imogen went through the normal process of withdrawal symptoms; aches and pains, sweating, shaking, headaches and cravings for the drug, but thinking about her father’s and Stephanie’s death helped her to pull through. How to cite Death Changes Everything, Papers

Strategic Analysis of Walt Disney free essay sample

The main objectives of WaltDisney are to provide a magical beginning to all consumers, through synergies created from thoughtful diversification. This report identifies the external analysis of the firm through   Analysis and Porter Five Forces. External analysis pinpoints the threats and opportunities encounter by Disney. E. g. economic downturn limit consumer spending. Porter’s five forces were applied to analyse the competitive environment that Disney has to deal with. E. g. Bargaining power was moderately high as buyers taste changes frequently. Key factors of success contribute to the overall achievement of Disney whereby the internal strength and weaknesses is positioned. Disney’s core competencies are their early diversification, strong branding, and innovation, low cost and financial stability. BCG Matrix classification highlights the highest profit maker (Media network), with high market growth/share. Quantitative analysis has indicated the financial stability of Disney and the comparison with three other competitors suggest that Disney seems to be doing okay. We will write a custom essay sample on Strategic Analysis of Walt Disney or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Overall outlook looks positive. However the weakness is the Current and Quick ratio that shows Disney’s setback of meeting its short term obligation where their asset is more than their liabilities. Qualitative analysis highlights the effectiveness and efficiency of the four SBU where both Media network and Park and Resort achieve its powerful brand image that withstand the market till today.matrix is built based on the external and internal analysis. Nine Strategic options are propose where six are selected whilst three are being rejected. Reasons are given for those recommendations and rejections. Measures in the areas of system, structure and policies are properly identified. Models chosen for this report have its usefulness and restrictions. The most prominent restrictions are the fact of the fast environmental changes that makes it increasing difficult to forecast the progress and hence hinder the accuracy of the strategic planning process.

Friday, May 1, 2020

Room Division Management for Development-myassignmenthelp.com

Question: Discuss about theRoom Division Management for Training and Development. Answer: Employees are the most significant resources within the hospitality industry and they are mostly responsible for hotels to give a competitive advantage within the business world. Therefore many scholars agree that the qualifications and skills of the front desk employees and housekeeping play the key role in building and sustaining the reputation and image of the hotel. According to Boella (2017) he hospitality industry is the industry which mostly needs low level of skills and little training and development of employees. In fact, some findings indicate that there is no such correlation between the position of the employees and their educational level in the room division management. Along with that, some researchers have also indicates that the font office employees tend to need more than the low level of skills. The perceptions regarding the job in the labour market indicate towards the requirement of employees in room division management having lower level of skills other than th e multinational hospitality organizations. However there are factors which make difficult for the organizations in hospitality industry in attracting and retaining the appropriate employees in room division management. These factors include transient work force, low payment and serious lack in the formal qualifications (Tracey, 2016). In a study focusing on desired competencies in the front office and housekeeping managers and employees, it is shown that significant skills are required for the front office jobs such as communicating with other employees and guests, thinking in a creative way for innovative service, developing the service orientation, identification of problems, listening and problem solving skills, quality management etc. The employee perception for this jobs also show that there has been a relative significance of the competencies like the interpersonal behavioural and relationship skills are required for applying the knowledge and technical skills within the work place. Boella (2017), has also found that there are other factors that affect the job satisfaction level of the employees such as promotion chances, good pay, nature of the job etc. It has also been indicated that the satisfied employees tend not to leave the job, therefore the rate of turnover are low for such employees. However, there has been a major finding that the employees with more educational qualification tend to have greater level of job satisfaction. The front office and housekeeping employees are responsible for a lot of things to make the guests stay comfortable within the organization. The room division is the combination of housekeeping, front office, security and maintenance employees. Therefore the supervisor or the managers of this department should have experience and skills for these jobs. As an employee or a manager, communicating with other is also important. Employee talent has been a severe issue in these departments as mostly it is believed that these employees require a lower level of competency. The hotel business is not only dependent of the services they provide, but also on the front office employees. As indicated by Deresky (2017) the front office and housekeeping employees should have a proactive approach in dealing with guests and always assist them with whatever they need at any time. Therefore, they also need to have a concrete plan for meeting the organizational goals and objectives. The employees should proactively look for developing necessary skills including both soft and hard skills. Communicating with guests is turning into a crucial job from the room division management employees, therefore employees should also develop skills for being able to work in a team, so that they can solve any issue working together. In addition to that, the hospitality market has become more competitive, therefore, it is important to train and develop a skilled workforce, which will eventually help the organization to gain the competitive advantage. However recruiting people who are competent enough to deal with complicated situation is a major issue for hotel industry. The major advantage of having skilled employees at the front desk is that they can easily make the guests feel comfortable. Therefore the demand for skilled and trained employees has been increasing (Snell, Morris Bohlander, 2015). The front office personnel should be having social skills and special qualities for dealing with the guests, apart from having the capability of performing in complex situations. However, this need is not always fulfilled, as most people believe that lower level skills are required for the room division management employees. Therefore, it can be said that finding suitable employees with required talent for front office and housekeeping has been a trouble for hospitality industry. It can be said that motivation is a force that directs special behavioural alternatives that are suggested while considering among the options of behaviour. Expectancy theory was initially developed by the concepts of Vroom. It is seen that nowadays the employees of the hotels are immensely interested in working in front office as various incentive programs are there from where they can earn significant amount of money. It can be said that these incentive programs actually benefits all the stakeholders of the hotels and from the financial gain the employees become more motivated towards work for the company and that is also a gain of the company. Not only the financial part, while working in the front office, it may appear that the front office employees are the representatives of the organization and that can provide a major amount of job satisfaction to the employees that cannot be denied (Jaworski et al., 2018). The front office employees many a times work as supervisor of some ma nagers which makes the job most prestigious in the hotel business and that is another force that is nowadays driving the hotel employees to yearn for working as a front office employee in hotels. Thus it can be said that the dignity, monetary benefit and the higher post or importance of the role played in the organization, are the driving factors that are attracting the hotel employees nowadays to work in front office of the hotels. The hotels tend to have numbers of incidents occurring throughout the day as this industry mostly deals with different kinds of people coming from all around the world. The guests are with diverse characteristics coming from different countries and different cultures. Even the highly reputed hotels may not be capable of satisfying their every customer with their services. Usually the front office and housekeeping employees are responsible for interacting with guests directly, therefore there are several challenges that they face on a regular basis. Such challenges are: The room division management employees are accountable for managing the emotions of the guests including angry customers who have not received their services properly. Therefore this can be a major challenge for them. The front desk employees tend to handle numerous calls throughout the day and sometimes it is impossible for them to understand how much time consuming the calls are going to be before taking the call. Some customer can call to confirm their booking or update their whereabouts or may be sometimes rescheduling their bookings (Moreo, Green O'Halloran, 2018). Therefore managing such calls with varied numbers of issues can be a major challenge for the employees. Managing the flow of guests at the busy times can be another significant challenge for the room division employees. When customers have to wait at the front desk, they can get annoyed and frustrated with every passing minute. However, it is not only the irritation of the customers the front office employees have to deal with, but they also have to deal with the other teams such as housekeeping, security for offering the guests the best possible services. Utilizing techniques for keeping the guests informed regarding the delays in service and referring to the service guide can be a key challenge as well. The front office and housekeeping staffs are accountable for responding immediately to the complaints regarding various issues such as quality of service to delay in services the guests are receiving (Felicen et al., 2014). Therefore balancing understanding and compassion with these situations and settling on the ways for addressing such issues can take a toll on their time and energy, no matter how much experience he or she has. Therefore, it can be said that the room division management employees are the key for the maintenance of productivity and efficiency along with having brilliant understanding with the guests. The staffing issues within the hospitality industry indicate that the organizations tend to face major challenges in attracting and retaining the employees which eventually results into shortages in staff members. The turnover rate of employees can be defined as the involuntary or voluntary withdrawal of the employees from their existing organization. Employee turnover has always been a major issue within the hospitality industry. Excessive turnover including the important employees tend to hinder and disrupt the effectualness of the organization (Sucher Cheung, 2015). Therefore, attracting more skilled employees and reducing the turnover rate is very much significant as it can reduce the cost for recruiting, selecting and the training along with improving the service quality of the organization. In order to attract more skilled employees for the organization, proper training and development of the employees, providing fair payments are key practices that should be adapted by most o f the organizations in this industry (Peshave Gupta, 2017). Recruiting employees selectively is essential for enhancing the commitment of employees which also helps mitigating the turnover rate of the staff members as it tends to exert a major influence on the culture of the organization. A key practice that leads to selective staffing is to attract adequate applicants in order to make sure that the organization gets the best qualified employees amongst them (Combes et al., 2016). Therefore, a pragmatic job preview is necessary for the potential candidates so that they can also assess the effectiveness of the organization (Meagher, 2017). In addition to that, selective staffing also includes using several reliable methods for selecting the potential employees along with involving more stakeholders in the decision making process. Therefore, this practice can help attracting the best talents for the organization (Goh Kong, 2016). The training and orientation also help the employees to get familiarized with the regular services of the employees and maximise the skills, knowledge and abilities for performing their jobs. Therefore in order to retain employees in the room division management, the organization should provide professional training and development sessions with capable trainers (Robinson et al., 2016). Along with that offering fair and competitive pay is also essential for retaining employees. It has been found out that most of the non-managerial staff members in the hospitality industry tend to have a lower pay that any other industry which also lead to higher turnover rate for the employees and trouble to attract and retain their skilled employees (Gordon Adler, 2017). Therefore for retaining the most competent and experienced employees in the room division management, the hospitality organizations should provide smart pay along with non-monetary benefits and necessary recognition for dealing wit h difficult situations. A friendly management and supervision style can help satisfying and retaining employees as it will help to reduce the working stress (Riley, 2014). Recommendations for attracting and retaining room division staffs: A specific and well-knit framework should be provided to the employees at the initial phase of their jobs so that they can understand that what exactly the organization expects out of them. This will help them to shape their daily jobs in a positive way. The supervision quality that the staff members receive is also significant for the employee retention process. As the room division employees have to deal with different kinds of guests, they should get adequate help from their managers and supervisors (Knox et al., 2015). If the managers make the staff members feel that they are undervalued, it can immediately contribute to the employee turnover. The employees should be given enough freedom for speaking her or his mind. Whenever the employees are having issues with their job, both internally and externally, the higher management should be supportive and work on their feedbacks. They should be treated fairly and there should not be any kind of discrimination amongst employees based on any gender or race (Goh Kong, 2016). Reference list Boella, M. (2017).Human resource management in the hotel and catering industry. Routledge. Combes, P. P., Decreuse, B., Laouenan, M., Trannoy, A. (2016). Customer discrimination and employment outcomes: theory and evidence from the french labor market.Journal of Labor Economics,34(1), 107-160. Deresky, H. (2017).International management: Managing across borders and cultures. Pearson Education India. Felicen, S. S., Rasa, L. C., Sumanga, J. E., Buted, D. R. (2014). Internship performance of tourism and hospitality students: Inputs to improve internship program.International Journal of Academic Research in Business and Social Sciences,4(6), 42. Goh, E., Kong, S. (2016). Theft in the hotel workplace: Exploring frontline employees perceptions towards hotel employee theft.Tourism and Hospitality Research, 1467358416683770. Gordon, S., Adler, H. (2017). Employee perceptions of well-being and organizational wellness offerings: A study of line-level employees in select-service hotels.Journal of Human Resources in Hospitality Tourism,16(3), 308-330. Jaworski, C., Ravichandran, S., Karpinski, A. C., Singh, S. (2018). The effects of training satisfaction, employee benefits, and incentives on part-time employees commitment.International Journal of Hospitality Management,74, 1-12. Knox, A., Warhurst, C., Nickson, D., Dutton, E. (2015). More than a feeling: using hotel room attendants to improve understanding of job quality.The International Journal of Human Resource Management,26(12), 1547-1567. Meagher, K. A. (2017). An examination of the recruitment selection factors for a front desk agent.Journal of Human Resources in Hospitality Tourism,16(2), 171-191. Moreo, A., Green, A. J., O'Halloran, R. (2018). What certifications are important in the hospitality industry?.Journal of Human Resources in Hospitality Tourism,17(1), 121-135. Peshave, J., Gupta, K. (2017). Challenges in the career progression of women in Hospitality Industry-a review of literature.International Journal of Commerce and Management Research,3(2), 158-165. Riley, M. (2014).Human resource management in the hospitality and tourism industry. Routledge. Robinson, R. N., Kralj, A., Solnet, D. J., Goh, E., Callan, V. J. (2016). Attitudinal similarities and differences of hotel frontline occupations.International Journal of Contemporary Hospitality Management,28(5), 1051-1072. Snell, S. A., Morris, S., Bohlander, G. W. (2015).Managing human resources. Nelson Education. Sucher, W., Cheung, C. (2015). The relationship between hotel employees cross-cultural competency and team performance in multi-national hotel companies.International Journal of Hospitality Management,49, 93-104. Tracey, W. R. (2016).The human resources glossary: The complete desk reference for HR executives, managers, and practitioners. CRC Press.